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If you get locked out, you’ll have to delete your account and create a new one.Īlthough you can choose from several authentication options, some authentication methods such as Security Keys, PIV/CAC cards and authentication applications are more secure against phishing and theft. is unable to grant you access to your account if you get locked out and/or lose your authentication method. losing your phone), you’ll have a second option to use to get access to your account. If you lose access to your primary authentication method (e.g. We encourage you to add two authentication methods to your account. We use MFA as an added layer of protection to secure your information. This is multifactor authentication (MFA). In addition to your password, requires that you set up at least one authentication method to keep your account secure. Troubleshoot uploading your state-issued ID

How to add images of your state-issued ID Change the email address associated with your accountĬhange the phone number associated with your account